On-Demand Access
May Virtual Summit Series
Thought Leaders Weigh In on HCP Engagement Trends and The Next Generation of Customer Experience
ABOUT
May Virtual Summit Series
Date: May 5-6, from 12:00PM – 1:30PM Central
Fellow colleagues and pharmaceutical marketers, researchers, and thought leaders joined together for a virtual innovation Summit hosted by the Digital Health Coalition (DHC) and AbbVie. The summit took place over two information filled sessions on May 5-6, from 12:00PM – 1:30PM central.
Participants heard from both AbbVie leaders and thought leaders from Medallia, Novartis, Home Depot, Disney, and GSK to address HCP engagement trends and the future of the customer experience. Content was shared via presenters and panelists in an interactive virtual format.
Learn more about the agenda below or access resources from the summit (videos, slides, and more) by filling out the form.
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Featured Experts
Agenda
DAY ONE
- DHC Group + AbbVie
Marc Weiss, Director of Marketing, Digital Medicine, Otsuka Pharmaceuticals
Dylan Herman-Dunphy, Client Services Lead, Intouch B2D
Linda Ruschau, Chief Client Officer, PatientPoint
Mohammad Jahanzeb, MD, FACP, FASCO
Chief Medical Oncology Scientific and Strategic Advisor, GenesisCare
Founder and Managing Partner, Florida Precision Oncology Research and Consulting, LLC
Clinical Affiliate Professor, Department of Integrated Medicine,
Charles E. Schmidt College of Medicine, Florida Atlantic University
- Dawn Lacallade, Chief Social Strategist, VP Healthcare, LiveWorld
- Danny Flamberg, VP Strategy, HCP, LiveWorld
- Brian Mahoney, VP, Business Consulting – Commercial Analytics, Veeva
- Stefani Klaskow, Industry Lead, Pharmaceutical and OTC, Google
DAY TWO
- DHC Group + AbbVie
(AVAILABLE LIVE ONLY)
- Jessica Saperstein, Head of Customer Experience, Novartis
- Ryan Billings, Oncology, Digital Customer Experience, GSK
- Dan Gandor, Director, US Customer Experience, Oncology, AbbVie
- KEYNOTE – Scott Vedder, Senior Facilitator, Disney Institute
(AVAILABLE LIVE ONLY)
Mark Bard, DHC Co-Founder
Christine Yeh, VP Customer Experience, AbbVie
