LIVE
May Virtual Summit Series
Thought Leaders Weigh In on HCP Engagement Trends and The Next Generation of Customer Experience
May 5-6 2021
12PM - 1:30PM central
May Virtual Summit Series
Join fellow colleagues and pharmaceutical marketers, researchers, and thought leaders for a virtual innovation Summit hosted by the Digital Health Coalition (DHC) and AbbVie. The summit will take place over two information filled sessions on May 5-6, from 12:00PM – 1:30PM central.
Over the course of two days, you will hear from both AbbVie leaders and thought leaders from Medallia, Novartis, Home Depot, Disney, and GSK to address the future of Customer Experience. Content is shared via presenters and panelists in an interactive virtual format.
Featured Experts
Agenda
DAY ONE
May 5th: 12:00 – 1:30pm CENTRAL
- DHC Group + AbbVie
Marc Weiss, Director of Marketing, Digital Medicine, Otsuka Pharmaceuticals
Dylan Herman-Dunphy, Client Services Lead, Intouch B2D
Linda Ruschau, Chief Client Officer, PatientPoint
Mohammad Jahanzeb, MD, FACP, FASCO
Chief Medical Oncology Scientific and Strategic Advisor, GenesisCare
Founder and Managing Partner, Florida Precision Oncology Research and Consulting, LLC
Clinical Affiliate Professor, Department of Integrated Medicine,
Charles E. Schmidt College of Medicine, Florida Atlantic University
- Dawn Lacallade, Chief Social Strategist, VP Healthcare, LiveWorld
- Danny Flamberg, VP Strategy, HCP, LiveWorld
- Brian Mahoney, VP, Business Consulting – Commercial Analytics, Veeva
- Stefani Klaskow, Industry Lead, Pharmaceutical and OTC, Google
DAY TWO
May 6th: 12:00 – 1:30pm CENTRAL
- DHC Group + AbbVie
Brendan Baby, Head of Customer Experience, Strategy, and Analytics, Home Depot
Richard Schwartz, Life Science Industry Practice Lead, Medallia
- Jessica Saperstein, Head of Customer Experience, Novartis
- Ryan Billings, Oncology, Digital Customer Experience, GSK
- Dan Gandor, Director, US Customer Experience, Oncology, AbbVie
- KEYNOTE – Scott Vedder, Senior Facilitator, Disney Institute
Mark Bard, DHC Co-Founder
Christine Yeh, VP Customer Experience, AbbVie
